Top-Load Washer Fabric Softener Dispenser and Final Rinse
Fill the dedicated fabric softener dispenser before washing; it releases the softener during the final rinse. If there is no dispenser and you add the softener directly, add it during the final rinse. Check the product label and your model's manual for the recommended amount and dilution requirements.
- When you fill a dedicated fabric softener dispenser differs from when it releases the softener into the wash tub.
- For models without a dedicated dispenser, add fabric softener directly during the final rinse.
- The recommended amount of fabric softener and the MAX mark on the dispenser are different measures.
- A regular dispenser and an automatic reservoir that stores multiple doses are used differently.
- Check the manual for your model for dilution and cleaning instructions.
Fabric softener can be added to a top-load washer before washing if it has a dedicated dispenser. It is released into the tub during the final rinse. If there is no dispenser and you add it directly, use it during the final rinse as well. Follow the amount recommended on the fabric softener.
The tub-cleaning frequency is based on LG Electronics’ guidance dated May 26, 2026.
Can I add it to the dedicated dispenser in advance?
If you use a dedicated dispenser, you should fill it before starting the wash. The dispenser holds the fabric softener and releases it at the designated stage. Adding it to the dispenser in advance is therefore different from pouring it directly onto the laundry.
LG Electronics’ top-load washer guidance says fabric softener is released during the final rinse. Fill the dedicated compartment just before starting the wash. Leaving fabric softener in a standard dispenser for a long time can cause it to harden and clog the dispenser. LG Electronics detergent and fabric softener guidance
How to add fabric softener based on the dispenser
How you add fabric softener depends on whether the washer has a dedicated compartment or an automatic reservoir. Even among top-load washers, the design varies by model. Do not follow instructions for another model just because the washers look similar.
| Washer features | When to prepare the fabric softener | What to check |
|---|---|---|
| Has a standard dedicated dispenser | Before starting the wash | The fabric softener compartment and MAX mark |
| Has an automatic reservoir that holds multiple doses | Refill the reservoir according to the manual | The automatic fabric softener dispensing setting and reference amount |
| Has no dedicated dispenser | During the final rinse | The manual dispensing method and how to unlock the lid |
| Has a dedicated compartment, but fabric softener remains in it | Check the cause before adding more | Clogs, component assembly, and water supply |
Whirlpool also instructs users to add fabric softener during the final rinse on models without a dedicated dispenser. Some models require a fabric softener option to be selected for it to dispense properly. Check the model’s manual for the button name and required settings. Whirlpool guidance by dispenser type
Telling the detergent and fabric softener dispensers apart
Identify dispenser openings by their purpose labels rather than whether they are on the left or right. LG Electronics’ guidance also states that detergent dispenser designs vary by model. Do not use the liquid bleach opening for fabric softener.
| Label or component | Purpose | Common point of confusion |
|---|---|---|
| Detergent compartment | Holds laundry detergent | Not a compartment for mixing detergent and fabric softener |
| Fabric softener compartment | Holds fabric softener for the rinse | MAX marks the highest permitted liquid level |
| Liquid bleach dispenser | Holds liquid bleach | Does not replace the fabric softener compartment |
| Liquid detergent cup | Used for liquid detergent on applicable models | Detergent instructions depend on whether the cup is present |
Powder and liquid detergent do not necessarily go into the washer the same way. LG Electronics provides separate instructions for using powder detergent in models with a liquid detergent cup. When changing detergent types, check what to do with the cup. LG Electronics dispenser guidance
When is the final rinse on a top-load washer?
The final rinse is the last rinse in the selected cycle. It is separate from the spin stage that follows the rinse. You cannot determine the same dispensing time for every model from the time remaining alone.
Whirlpool’s manual dispensing guidance says to pause the washer after it finishes filling for the final rinse. That procedure applies to the models covered by the guidance. For other models, follow the manual’s instructions on when to add fabric softener. Whirlpool manual dispensing guide
On models that allow manual dispensing, follow these steps.
- Check for a final-rinse indicator or dispensing alert for the selected cycle.
- Pause the washer at the time specified in the manual.
- Open the lid after the tub stops and the lock releases.
- Add fabric softener according to the product label and washer manual.
- Close the lid and restart the washer.
Undiluted fabric softener can stain clothes if it touches the fabric directly. For manual dispensing, check the fabric softener label and washer guidance for dilution instructions. Do not force open a lid that remains locked. Whirlpool fabric softener guidance
The difference between the recommended amount and the MAX mark
The recommended amount is how much to use for a wash, while MAX is the dispenser’s liquid-level limit. It does not mean you need to fill the dispenser to MAX every time. Check the usage chart on the fabric softener container to measure the amount.
Exceeding the fill line on a standard dispenser can cause fabric softener to flow in early. If water remains in the dispenser, empty it before adding the measured amount. Avoid closing the dispenser roughly, which can make the liquid slosh. LG Electronics fully automatic washer manual MFL71831225
| Mark to check | Meaning | How to use it |
|---|---|---|
| Recommended amount on the fabric softener container | Amount to use for that product | Measure according to the indicated laundry load or water volume |
| MAX on a standard dispenser | Liquid level that must not be exceeded | Do not exceed the line, even when adding the recommended amount |
| MAX on an automatic reservoir | Maximum storage level | Distinguish the refill amount from the amount dispensed per wash |
| Automatic dispensing reference amount | Setting the washer uses to control the amount | Check it against the recommended amount for the fabric softener you use |
Standard dispensers compared with automatic reservoirs
A statement that fabric softener is released automatically during the final rinse does not mean the washer has a large-capacity reservoir. A standard dispenser holds the fabric softener for that wash. An automatic reservoir stores liquid and releases it in portions according to its settings.
LG Electronics’ automatic detergent guidance includes the following statement.
Fabric softener dispensing time: During filling for the final rinse
LG Electronics, “[LG Top-Load Washer] How to Use Automatic Detergent”
| Category | Standard dedicated dispenser | Automatic reservoir |
|---|---|---|
| How to prepare it | Measure the amount needed for the wash | Refill with enough liquid for multiple washes |
| How to check the amount | Check the product’s recommended amount and MAX mark | Check the product’s recommended amount and washer settings |
| Changing products | Check for leftover liquid and contamination | Clean the reservoir before adding the new product |
| Permitted forms | Check the model’s manual | LG’s automatic detergent guidance prohibits powder, sheets, and gel |
This distinction also matters when deciding how far in advance to add fabric softener. Leaving it in a standard dispenser for a long time is not the same as storing it in an automatic reservoir. If you turn off automatic dispensing and add it directly, you must still follow the instructions on when to add it manually. LG Electronics automatic detergent guidance
Common mistakes and how to identify symptoms
Fabric softener dispensing early and remaining in the dispenser until the end need to be assessed separately. Check whether what remains is water or fabric softener. Seeing residual water alone does not establish that dispensing failed.
| What you observe | What to check |
|---|---|
| Fabric softener dispenses early in the wash | Check whether the MAX line was exceeded or the dispenser was closed too forcefully |
| Sticky fabric softener remains | Check for contamination in the dispenser opening and check the type of fabric softener |
| A little water remains after washing | Check whether it may be normal residual water and whether the cap is assembled properly |
| Fabric softener still does not dispense after cleaning | Check the model’s water-supply conditions and automatic dispensing settings |
LG Electronics’ residual water guidance says a small amount of water may remain after washing. An improperly assembled fabric softener compartment cap is another item to check. If the fabric softener itself does not drain, the guidance says to open the cap and clean it. LG Electronics guidance on residual water in the fabric softener compartment
Should all concentrated fabric softeners be diluted?
The same dilution rule cannot be applied to concentrated fabric softeners in every model. LG Electronics’ general usage guidance does not recommend concentrated products. The MFL71831225 manual, however, instructs users to dilute products with high viscosity.
This means you need to check whether the general guidance or the individual manual applies. Do not put fabric softener diluted at a ratio you chose yourself into an automatic reservoir. If the instructions conflict, it is more reliable to ask the manufacturer and provide both the washer model and the name of the fabric softener. LG Electronics general usage guidance, model-specific manual
Cleaning a top-load washer and maintaining its dispensers
Cleaning the dispenser and running a tub-cleaning cycle address different parts of the washer. Hardened residue can clog the dispenser opening and prevent fabric softener from dispensing. A tub-cleaning cycle does not replace cleaning a removable dispenser.
| Area to maintain | What to check |
|---|---|
| Detergent dispenser and fabric softener compartment | Hardened residue and cap assembly |
| The space where the detergent dispenser fits | Contamination left inside |
| Lint filter | Debris in the filter and its mounting area |
| Wash tub | A tub-cleaning cycle and cleaning agent suitable for the model |
LG Electronics’ cleaning guidance says to clean the removed detergent dispenser with a soft brush. The filter and its mounting area also need care. Check the washer’s design before removing components to ensure you pull them in the correct direction. LG Electronics cleaning and maintenance guidance
In guidance dated May 26, 2026, LG Electronics recommends cleaning the tub once a month. Remove the laundry before running a tub-cleaning cycle. Check the model’s guidance for the type and amount of cleaning agent to use. LG Electronics tub-cleaning guidance
How to find your model’s manual
To find the correct dispensing instructions for an LG top-load washer, look up its manual by model number. Capacity or motor name alone cannot tell you how the detergent dispenser is designed. The models listed in the manual must include your washer’s actual model.
- Find the model number on the product label.
- Open the Manuals/Software menu on the LG Electronics customer support site.
- Search for the model number and select the user manual.
- Find the detergent or fabric softener usage section.
- Check the dispenser diagram, permitted products, MAX mark, and lid-unlocking instructions.
LG Electronics’ search guidance says that if the model number contains a period, enter only the part before it. Also check the list of applicable models in the manual you find. General customer support articles may include illustrations that differ from your washer. LG Electronics manual search guidance
Frequently asked questions
If I use the dedicated dispenser, do I need to add fabric softener again during the final rinse?
Not if it dispensed properly. The dedicated compartment releases fabric softener at the designated rinse stage. Using both automatic and manual dispensing increases the amount used.
Do I need to run a separate rinse after the wash ends?
If the dedicated dispenser worked properly, a separate rinse is not part of the standard procedure. The fabric softener is released during the final rinse already in progress. If you missed the dispensing time, check the model’s manual for how to run an additional cycle.
Does a weak scent mean the fabric softener did not dispense?
Scent alone cannot tell you whether dispensing failed. A more specific check is whether the fabric softener is still in the dispenser. If the washer has an automatic reservoir, check its fabric softener dispensing setting as well.
Should I use the washer manual’s detergent amount chart for fabric softener?
Do not use the detergent amount chart to determine how much fabric softener to use. The two products serve different purposes. For fabric softener, check the amount recommended on its container and the washer’s fabric softener settings.
Do all models alert you when it is time to add fabric softener?
Do not assume every model has an alert. Check the model’s manual for alert features and settings. Before waiting for an alert, determine whether the washer has a dedicated dispenser.
FAQ
Can I add fabric softener to the dedicated dispenser before washing?
On models with a dedicated dispenser, you can add it before washing. It is dispensed into the wash tub during the final rinse.
When should I add fabric softener if the washing machine does not have a dedicated dispenser?
For manual dispensing, add it during the final rinse. Follow the instructions for your model to pause the machine and unlock the lid.
Is filling the dispenser to MAX the recommended amount to use?
MAX is the liquid level limit for the dispenser. Check the fabric softener product for the recommended amount to use.
Can I put detergent and fabric softener in the same compartment?
Do not mix them in the same compartment. Use the designated compartment for each.
If water remains in the fabric softener compartment, is that a malfunction?
A small amount of water remaining does not necessarily indicate a malfunction. If the fabric softener remains in the compartment, check for dirt and make sure the cap is assembled properly.
Can highly concentrated fabric softener be diluted with water?
The conditions under which this is allowed vary by model. Check both the label on the fabric softener container and the washing machine manual.
Do I need to measure and add fabric softener to the automatic reservoir for every wash?
An automatic reservoir that holds enough for multiple washes dispenses it according to the settings. Keep the refill amount separate from the amount set to be dispensed for each wash.
Are cleaning the dispenser and cleaning the wash tub the same task?
They involve different parts of the machine. Remove hardened residue from the dispenser according to the instructions for taking it apart and cleaning it.
How can I find an LG Electronics user manual?
Search for the model name in the Manuals/Software menu under Customer Support. If the model name contains a period, enter the part before the period.
Sources
- LG Electronics: How to Use Detergent, Fabric Softener, and Bleach in an LG Top-Load Washer
- LG Electronics Fully Automatic Washing Machine User Manual MFL71831225: Applicable Models Include T18MX7·T19MX7 and Others
- LG Electronics: How to Use Automatic Detergent Dispensing on an LG Top-Load Washer
- Whirlpool: Fabric Softener Not Dispensing
- Whirlpool: Quick Reference Guide W11563012A, Instructions for Adding Fabric Softener Manually
- Whirlpool: Tips for Using Fabric Softener in Washer
- LG Electronics: Water Remains in the Fabric Softener Dispenser of My LG Top-Load Washer
- LG Electronics: Cleaning and Maintaining an LG Top-Load Washer
- LG Electronics: How to Clean and Sanitize an LG Top-Load Washer Tub, May 26, 2026
- LG Electronics Best Shop: How to Search for and Download Appliance User Manuals
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