{"content_id":"am5r2oevcj","slug":"empty-bottle-deposit-30-bottle-return-conditions","locale":"en","schema_type":"HowTo","category":"how_to","category_name":"How-to","title":"Bottle Deposit Returns: 30-Bottle Rule and Store Conditions","summary":"Empty bottles eligible for a deposit refund can be returned to retailers that sell the same type of deposit-bearing product. Proof of purchase allows an exception for returns of more than 30 bottles per day. There are also rules based on business hours, instructions for using reverse vending machines, and procedures for reporting refusals.","sponsorship_disclosure":null,"affiliate_disclosure":null,"commerce_disclosure":null,"author":{"name":"Injoys Editorial Team","url":"https://injoys.com/ko/about"},"key_points":["Check the deposit markings on empty bottles and remove any remaining contents and foreign matter.","Find a store that sells the same type of deposit-bearing product or a return facility listed in official guidance.","To return more than 30 bottles in a day, bring a receipt or other proof that you bought them at that store.","Hand the empty bottles to the store or follow the instructions on a reverse vending machine to collect your deposit refund.","If your return is refused even though you meet the requirements, document what happened and contact the official reporting center."],"content_markdown":"You can get your empty-container deposit back by returning empty bottles bearing the deposit mark to a retailer. Visit a store that sells the same type of deposit-bearing product during business hours. **Any bottles beyond 30 per day** require proof of purchase from that store.\n\nThe amounts are based on products shipped or imported on or after January 1, 2017, as listed in the center's guidebook.\n\n## Preparing Empty Bottles and Returning Them\n\nPrepare empty bottles with clearly visible deposit marks, making sure they are completely emptied. A purchase receipt is not required for ordinary small-quantity returns. This is not a support program with a separate application period.\n\n1. Check the bottle label for deposit refund wording and a reuse mark.\n2. Empty the contents and remove foreign matter, and set broken bottles aside.\n3. Find a store that sells the same type of deposit-bearing product.\n4. If you are returning more than 30 bottles per day, bring proof that you bought them at that store.\n5. At the store's return area, check the bottle count and marked amounts, then collect your deposit.\n\nYou can find reverse vending machines and return collection points on the center's official map. Select empty-container returns under the return support service on the website. Check the facility's operating information before visiting. [Resource Circulation Deposit Management Center Empty-Container Return Guide](https://www.cosmo.or.kr/returnServiceMap.es?mid=a10301000000\u0026srh_tr_category01=0201010000)\n\n## The Difference Between Deposit-Eligible Bottles and Ordinary Glass Bottles\n\nA bottle does not qualify for a deposit refund simply because it is made of glass. The deposit system refunds money paid when purchasing the product. Collected bottles are inspected, washed, and otherwise processed for reuse.\n\n| Category | Marks and condition to check | How to handle |\n| --- | --- | --- |\n| Deposit-eligible empty bottles | Refund wording and reuse mark; suitable for reuse | Return to a retailer or other location that meets the conditions |\n| Glass bottles not eligible for a deposit | Ordinary glass bottles without a deposit eligibility mark | Dispose of them according to local recycling rules |\n| Damaged, broken, or contaminated bottles | Difficult to reuse or impossible to confirm eligibility | Check their condition, as returns may be refused |\n| Bottles distributed through commercial channels | Distribution channels for bottles used at restaurants and similar businesses | Check separately whether they can be returned to ordinary retailers |\n\nWholesalers directly collect empty bottles from products that did not pass through retailers. Do not count bottles from restaurants together with ordinary household bottles. For bottles with worn-off marks, it is best to ask about eligibility first. [Appendix 5 of the Enforcement Rule](https://law.go.kr/LSW/flDownload.do?bylClsCd=110201\u0026flSeq=159546027\u0026gubun=)\n\n## Deposit per Bottle and a Calculation Example\n\nThe deposit amount for eligible bottles varies by capacity. The table below applies to products shipped or imported on or after January 1, 2017. For older bottles, also check the amount actually marked on the bottle.\n\n| Capacity | Deposit per bottle |\n| --- | ---: |\n| Less than 190mL | 70 won |\n| At least 190mL but less than 400mL | 100 won |\n| At least 400mL but less than 1,000mL | 130 won |\n| At least 1,000mL | 350 won |\n\nSuppose you return 30 eligible bottles marked with a deposit of 100 won. The calculation is 100 won × 30 bottles, giving a refund of **3,000 won**. The bottles' condition and the types of products sold by the store must also meet the return requirements.\n\nHandling fees are separate costs paid by producers to wholesalers and retailers. They are not added to the deposit consumers receive. Calculate the consumer refund by adding up the deposits for each bottle. [Resource Circulation Deposit Management Center System Guide](https://www.cosmo.or.kr/menu.es?mid=a10201000000)\n\n## Comparing Conditions by Place of Purchase and Quantity\n\nBottles bought elsewhere are also eligible for return if the store sells the same type of product. Here, “same type” does not mean only the same brand. The center lists the categories as fermented alcoholic beverages, distilled alcoholic beverages, beverages, and drinking water.\n\n| Situation | Return criteria |\n| --- | --- |\n| Purchased at another store, at most 30 bottles per day | Eligible for return if the store sells the same type of deposit-bearing product |\n| Purchased at another store, more than 30 bottles per day | The portion exceeding 30 bottles may be refused |\n| Purchase at that store confirmed, more than 30 bottles per day | Bottles with confirmed purchase cannot be refused solely because they exceed the quantity limit |\n| Only the brand differs | If it is the same type of deposit-bearing product, a different brand alone is not grounds for refusal |\n| The store does not sell the same type of deposit-bearing product | You cannot assume that the store is required to accept the return |\n\nIn every case, both deposit eligibility and bottle condition are checked. Proof of purchase does not remove the conditions concerning damage or contamination. Refer to the center's guidebook for details on determining the same type of product. [Empty-Container Deposit Guidebook](https://www.cosmo.or.kr/galleryDownload.es?bid=0003\u0026list_no=453\u0026mid=a10404000000\u0026seq=1)\n\nAppendix 5 of the Enforcement Rule defines the scope of quantity-based refusal as follows.\n\n\u003e When the same person returns more than 30 bottles in 1 day (limited to the portion exceeding that number).\n\u003e\n\u003e Appendix 5 of the Enforcement Rule of the Act on the Promotion of Saving and Recycling of Resources\n\nThis rule does not allow the entire return to be refused simply because it exceeds 30 bottles. If purchase at that store is confirmed, an exception also applies to the excess bottles. You can check the relevant wording in [Appendix 5 at the National Law Information Center](https://law.go.kr/LSW/flDownload.do?bylClsCd=110201\u0026flSeq=159546027\u0026gubun=).\n\n## Empty Bottle Collection Days and Business Hours\n\nBottles that meet the return conditions can be returned during store business hours. Stores must not limit returns to specific days or times. The daily quantity limit and restrictions on return times are separate issues.\n\n| Store notice | Criteria for assessment |\n| --- | --- |\n| Returns accepted only on designated days | Inconsistent with the principle of accepting returns during business hours |\n| Store is open, but returns are accepted only at designated times | Check whether the refusal is based on a time restriction |\n| Store is closed | Outside the scope of the principle of accepting returns during business hours |\n| Bottles beyond 30 per day are not accepted | Check whether the exception for confirmed purchases at that store applies |\n\nYou must also distinguish the wholesaler's schedule for collecting bottles from the store. That schedule does not determine which days consumers can return bottles. This assessment distinguishes the obligation to accept consumer returns from the wholesaler's collection process. [Local Government FAQ on Return Hours](https://www.seohae.go.kr/open_content/main/bbs/bbsMsgDetail.do?bcd=faq\u0026msg_seq=84\u0026pgno=20)\n\n## Getting a Refund Through a Reverse Vending Machine\n\nWith a reverse vending machine, you insert bottles and use the printed receipt to collect your refund. The center's FAQ instructs users to collect the refund in cash at that store's customer service desk. Check machine locations through the official return support service.\n\n1. Select reverse vending machines on the empty-container return map.\n2. Remove bottle caps and any foreign matter inside the bottles.\n3. Insert eligible bottles according to the instructions on the machine's screen.\n4. Check the returned quantity and amount, and collect your receipt.\n5. Present the receipt at that store's customer service desk to receive cash.\n\nIf the machine does not recognize a bottle, ask a staff member to check it. Do not assume that a bottle is legally ineligible for return simply because the machine rejected it. The marks and bottle condition need to be checked again. [Resource Circulation Deposit Refund Reporting Center FAQ](https://www.cosmo.or.kr/singoFaqList.es?mid=a30502000000)\n\n## Comparing Empty Bottle Return Receipts and Purchase Receipts\n\nPurchase receipts and receipts printed by reverse vending machines serve different purposes. A purchase receipt confirms that you bought the product at that store. A machine receipt is used to collect the deposit after inserting bottles.\n\n| Category | When issued | When used |\n| --- | --- | --- |\n| Purchase receipt | When purchasing the product | To confirm purchase at that store for bottles beyond 30 per day |\n| Reverse vending machine receipt | After inserting empty bottles | To collect the deposit at that store's customer service desk |\n\nThe center's guidebook separately explains receipts from supported return machines. A receipt showing the machine number for that store can be used to request a refund even after the day it was issued. Keep the printed receipt until you receive the money. [Empty-Container Deposit Guidebook](https://www.cosmo.or.kr/galleryDownload.es?bid=0003\u0026list_no=453\u0026mid=a10404000000\u0026seq=1)\n\n## Inquiries and Reporting Procedures When Bottle Returns Are Refused\n\nIf your return is refused despite meeting the conditions, contact the official reporting center. The phone number for advice and reports is 1522-0082. You can also report the refusal to the city, county, or district office with jurisdiction.\n\n1. Check whether the reason for refusal concerns quantity, product type, or bottle condition.\n2. Record the date and time of your visit, along with the store's name and address.\n3. Prepare materials showing the number of bottles and the condition of their marks.\n4. If proof of purchase is at issue, gather purchase receipts and other relevant materials.\n5. Under the reporting center's report submission menu, select refusal of empty-container returns.\n\nSubmit online reports through the [Empty-Container Return Refusal Report Form](https://www.cosmo.or.kr/board.es?mid=a30301000000\u0026bid=0010\u0026act=form). After submission, the facts are reviewed and the result is communicated. Filing a report alone does not guarantee payment of a reporting reward.","content_html":"\u003cp\u003eYou can get your empty-container deposit back by returning empty bottles bearing the deposit mark to a retailer. Visit a store that sells the same type of deposit-bearing product during business hours. \u003cstrong\u003eAny bottles beyond 30 per day\u003c/strong\u003e require proof of purchase from that store.\u003c/p\u003e\n\u003cp\u003eThe amounts are based on products shipped or imported on or after January 1, 2017, as listed in the center's guidebook.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#preparing-empty-bottles-and-returning-them\" class=\"anchor\" id=\"preparing-empty-bottles-and-returning-them\"\u003e\u003c/a\u003ePreparing Empty Bottles and Returning Them\u003c/h2\u003e\n\u003cp\u003ePrepare empty bottles with clearly visible deposit marks, making sure they are completely emptied. A purchase receipt is not required for ordinary small-quantity returns. This is not a support program with a separate application period.\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eCheck the bottle label for deposit refund wording and a reuse mark.\u003c/li\u003e\n\u003cli\u003eEmpty the contents and remove foreign matter, and set broken bottles aside.\u003c/li\u003e\n\u003cli\u003eFind a store that sells the same type of deposit-bearing product.\u003c/li\u003e\n\u003cli\u003eIf you are returning more than 30 bottles per day, bring proof that you bought them at that store.\u003c/li\u003e\n\u003cli\u003eAt the store's return area, check the bottle count and marked amounts, then collect your deposit.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eYou can find reverse vending machines and return collection points on the center's official map. Select empty-container returns under the return support service on the website. Check the facility's operating information before visiting. \u003ca href=\"https://www.cosmo.or.kr/returnServiceMap.es?mid=a10301000000\u0026amp;srh_tr_category01=0201010000\"\u003eResource Circulation Deposit Management Center Empty-Container Return Guide\u003c/a\u003e\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#the-difference-between-deposit-eligible-bottles-and-ordinary-glass-bottles\" class=\"anchor\" id=\"the-difference-between-deposit-eligible-bottles-and-ordinary-glass-bottles\"\u003e\u003c/a\u003eThe Difference Between Deposit-Eligible Bottles and Ordinary Glass Bottles\u003c/h2\u003e\n\u003cp\u003eA bottle does not qualify for a deposit refund simply because it is made of glass. The deposit system refunds money paid when purchasing the product. Collected bottles are inspected, washed, and otherwise processed for reuse.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c/th\u003e\n\u003cth\u003eMarks and condition to check\u003c/th\u003e\n\u003cth\u003eHow to handle\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eDeposit-eligible empty bottles\u003c/td\u003e\n\u003ctd data-label=\"Marks and condition to check\"\u003eRefund wording and reuse mark; suitable for reuse\u003c/td\u003e\n\u003ctd data-label=\"How to handle\"\u003eReturn to a retailer or other location that meets the conditions\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eGlass bottles not eligible for a deposit\u003c/td\u003e\n\u003ctd data-label=\"Marks and condition to check\"\u003eOrdinary glass bottles without a deposit eligibility mark\u003c/td\u003e\n\u003ctd data-label=\"How to handle\"\u003eDispose of them according to local recycling rules\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eDamaged, broken, or contaminated bottles\u003c/td\u003e\n\u003ctd data-label=\"Marks and condition to check\"\u003eDifficult to reuse or impossible to confirm eligibility\u003c/td\u003e\n\u003ctd data-label=\"How to handle\"\u003eCheck their condition, as returns may be refused\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eBottles distributed through commercial channels\u003c/td\u003e\n\u003ctd data-label=\"Marks and condition to check\"\u003eDistribution channels for bottles used at restaurants and similar businesses\u003c/td\u003e\n\u003ctd data-label=\"How to handle\"\u003eCheck separately whether they can be returned to ordinary retailers\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eWholesalers directly collect empty bottles from products that did not pass through retailers. Do not count bottles from restaurants together with ordinary household bottles. For bottles with worn-off marks, it is best to ask about eligibility first. \u003ca href=\"https://law.go.kr/LSW/flDownload.do?bylClsCd=110201\u0026amp;flSeq=159546027\u0026amp;gubun=\"\u003eAppendix 5 of the Enforcement Rule\u003c/a\u003e\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#deposit-per-bottle-and-a-calculation-example\" class=\"anchor\" id=\"deposit-per-bottle-and-a-calculation-example\"\u003e\u003c/a\u003eDeposit per Bottle and a Calculation Example\u003c/h2\u003e\n\u003cp\u003eThe deposit amount for eligible bottles varies by capacity. The table below applies to products shipped or imported on or after January 1, 2017. For older bottles, also check the amount actually marked on the bottle.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCapacity\u003c/th\u003e\n\u003cth\u003eDeposit per bottle\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Capacity\"\u003eLess than 190mL\u003c/td\u003e\n\u003ctd data-label=\"Deposit per bottle\"\u003e70 won\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Capacity\"\u003eAt least 190mL but less than 400mL\u003c/td\u003e\n\u003ctd data-label=\"Deposit per bottle\"\u003e100 won\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Capacity\"\u003eAt least 400mL but less than 1,000mL\u003c/td\u003e\n\u003ctd data-label=\"Deposit per bottle\"\u003e130 won\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Capacity\"\u003eAt least 1,000mL\u003c/td\u003e\n\u003ctd data-label=\"Deposit per bottle\"\u003e350 won\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eSuppose you return 30 eligible bottles marked with a deposit of 100 won. The calculation is 100 won × 30 bottles, giving a refund of \u003cstrong\u003e3,000 won\u003c/strong\u003e. The bottles' condition and the types of products sold by the store must also meet the return requirements.\u003c/p\u003e\n\u003cp\u003eHandling fees are separate costs paid by producers to wholesalers and retailers. They are not added to the deposit consumers receive. Calculate the consumer refund by adding up the deposits for each bottle. \u003ca href=\"https://www.cosmo.or.kr/menu.es?mid=a10201000000\"\u003eResource Circulation Deposit Management Center System Guide\u003c/a\u003e\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#comparing-conditions-by-place-of-purchase-and-quantity\" class=\"anchor\" id=\"comparing-conditions-by-place-of-purchase-and-quantity\"\u003e\u003c/a\u003eComparing Conditions by Place of Purchase and Quantity\u003c/h2\u003e\n\u003cp\u003eBottles bought elsewhere are also eligible for return if the store sells the same type of product. Here, “same type” does not mean only the same brand. The center lists the categories as fermented alcoholic beverages, distilled alcoholic beverages, beverages, and drinking water.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eSituation\u003c/th\u003e\n\u003cth\u003eReturn criteria\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Situation\"\u003ePurchased at another store, at most 30 bottles per day\u003c/td\u003e\n\u003ctd data-label=\"Return criteria\"\u003eEligible for return if the store sells the same type of deposit-bearing product\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Situation\"\u003ePurchased at another store, more than 30 bottles per day\u003c/td\u003e\n\u003ctd data-label=\"Return criteria\"\u003eThe portion exceeding 30 bottles may be refused\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Situation\"\u003ePurchase at that store confirmed, more than 30 bottles per day\u003c/td\u003e\n\u003ctd data-label=\"Return criteria\"\u003eBottles with confirmed purchase cannot be refused solely because they exceed the quantity limit\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Situation\"\u003eOnly the brand differs\u003c/td\u003e\n\u003ctd data-label=\"Return criteria\"\u003eIf it is the same type of deposit-bearing product, a different brand alone is not grounds for refusal\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Situation\"\u003eThe store does not sell the same type of deposit-bearing product\u003c/td\u003e\n\u003ctd data-label=\"Return criteria\"\u003eYou cannot assume that the store is required to accept the return\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eIn every case, both deposit eligibility and bottle condition are checked. Proof of purchase does not remove the conditions concerning damage or contamination. Refer to the center's guidebook for details on determining the same type of product. \u003ca href=\"https://www.cosmo.or.kr/galleryDownload.es?bid=0003\u0026amp;list_no=453\u0026amp;mid=a10404000000\u0026amp;seq=1\"\u003eEmpty-Container Deposit Guidebook\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003eAppendix 5 of the Enforcement Rule defines the scope of quantity-based refusal as follows.\u003c/p\u003e\n\u003cblockquote\u003e\n\u003cp\u003eWhen the same person returns more than 30 bottles in 1 day (limited to the portion exceeding that number).\u003c/p\u003e\n\u003cp\u003eAppendix 5 of the Enforcement Rule of the Act on the Promotion of Saving and Recycling of Resources\u003c/p\u003e\n\u003c/blockquote\u003e\n\u003cp\u003eThis rule does not allow the entire return to be refused simply because it exceeds 30 bottles. If purchase at that store is confirmed, an exception also applies to the excess bottles. You can check the relevant wording in \u003ca href=\"https://law.go.kr/LSW/flDownload.do?bylClsCd=110201\u0026amp;flSeq=159546027\u0026amp;gubun=\"\u003eAppendix 5 at the National Law Information Center\u003c/a\u003e.\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#empty-bottle-collection-days-and-business-hours\" class=\"anchor\" id=\"empty-bottle-collection-days-and-business-hours\"\u003e\u003c/a\u003eEmpty Bottle Collection Days and Business Hours\u003c/h2\u003e\n\u003cp\u003eBottles that meet the return conditions can be returned during store business hours. Stores must not limit returns to specific days or times. The daily quantity limit and restrictions on return times are separate issues.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eStore notice\u003c/th\u003e\n\u003cth\u003eCriteria for assessment\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Store notice\"\u003eReturns accepted only on designated days\u003c/td\u003e\n\u003ctd data-label=\"Criteria for assessment\"\u003eInconsistent with the principle of accepting returns during business hours\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Store notice\"\u003eStore is open, but returns are accepted only at designated times\u003c/td\u003e\n\u003ctd data-label=\"Criteria for assessment\"\u003eCheck whether the refusal is based on a time restriction\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Store notice\"\u003eStore is closed\u003c/td\u003e\n\u003ctd data-label=\"Criteria for assessment\"\u003eOutside the scope of the principle of accepting returns during business hours\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Store notice\"\u003eBottles beyond 30 per day are not accepted\u003c/td\u003e\n\u003ctd data-label=\"Criteria for assessment\"\u003eCheck whether the exception for confirmed purchases at that store applies\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eYou must also distinguish the wholesaler's schedule for collecting bottles from the store. That schedule does not determine which days consumers can return bottles. This assessment distinguishes the obligation to accept consumer returns from the wholesaler's collection process. \u003ca href=\"https://www.seohae.go.kr/open_content/main/bbs/bbsMsgDetail.do?bcd=faq\u0026amp;msg_seq=84\u0026amp;pgno=20\"\u003eLocal Government FAQ on Return Hours\u003c/a\u003e\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#getting-a-refund-through-a-reverse-vending-machine\" class=\"anchor\" id=\"getting-a-refund-through-a-reverse-vending-machine\"\u003e\u003c/a\u003eGetting a Refund Through a Reverse Vending Machine\u003c/h2\u003e\n\u003cp\u003eWith a reverse vending machine, you insert bottles and use the printed receipt to collect your refund. The center's FAQ instructs users to collect the refund in cash at that store's customer service desk. Check machine locations through the official return support service.\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eSelect reverse vending machines on the empty-container return map.\u003c/li\u003e\n\u003cli\u003eRemove bottle caps and any foreign matter inside the bottles.\u003c/li\u003e\n\u003cli\u003eInsert eligible bottles according to the instructions on the machine's screen.\u003c/li\u003e\n\u003cli\u003eCheck the returned quantity and amount, and collect your receipt.\u003c/li\u003e\n\u003cli\u003ePresent the receipt at that store's customer service desk to receive cash.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eIf the machine does not recognize a bottle, ask a staff member to check it. Do not assume that a bottle is legally ineligible for return simply because the machine rejected it. The marks and bottle condition need to be checked again. \u003ca href=\"https://www.cosmo.or.kr/singoFaqList.es?mid=a30502000000\"\u003eResource Circulation Deposit Refund Reporting Center FAQ\u003c/a\u003e\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#comparing-empty-bottle-return-receipts-and-purchase-receipts\" class=\"anchor\" id=\"comparing-empty-bottle-return-receipts-and-purchase-receipts\"\u003e\u003c/a\u003eComparing Empty Bottle Return Receipts and Purchase Receipts\u003c/h2\u003e\n\u003cp\u003ePurchase receipts and receipts printed by reverse vending machines serve different purposes. A purchase receipt confirms that you bought the product at that store. A machine receipt is used to collect the deposit after inserting bottles.\u003c/p\u003e\n\u003cdiv class=\"overflow-x-auto\"\u003e\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eCategory\u003c/th\u003e\n\u003cth\u003eWhen issued\u003c/th\u003e\n\u003cth\u003eWhen used\u003c/th\u003e\n\u003c/tr\u003e\n\u003c/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003ePurchase receipt\u003c/td\u003e\n\u003ctd data-label=\"When issued\"\u003eWhen purchasing the product\u003c/td\u003e\n\u003ctd data-label=\"When used\"\u003eTo confirm purchase at that store for bottles beyond 30 per day\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd data-label=\"Category\"\u003eReverse vending machine receipt\u003c/td\u003e\n\u003ctd data-label=\"When issued\"\u003eAfter inserting empty bottles\u003c/td\u003e\n\u003ctd data-label=\"When used\"\u003eTo collect the deposit at that store's customer service desk\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/div\u003e\n\u003cp\u003eThe center's guidebook separately explains receipts from supported return machines. A receipt showing the machine number for that store can be used to request a refund even after the day it was issued. Keep the printed receipt until you receive the money. \u003ca href=\"https://www.cosmo.or.kr/galleryDownload.es?bid=0003\u0026amp;list_no=453\u0026amp;mid=a10404000000\u0026amp;seq=1\"\u003eEmpty-Container Deposit Guidebook\u003c/a\u003e\u003c/p\u003e\n\u003ch2\u003e\n\u003ca href=\"#inquiries-and-reporting-procedures-when-bottle-returns-are-refused\" class=\"anchor\" id=\"inquiries-and-reporting-procedures-when-bottle-returns-are-refused\"\u003e\u003c/a\u003eInquiries and Reporting Procedures When Bottle Returns Are Refused\u003c/h2\u003e\n\u003cp\u003eIf your return is refused despite meeting the conditions, contact the official reporting center. The phone number for advice and reports is 1522-0082. You can also report the refusal to the city, county, or district office with jurisdiction.\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eCheck whether the reason for refusal concerns quantity, product type, or bottle condition.\u003c/li\u003e\n\u003cli\u003eRecord the date and time of your visit, along with the store's name and address.\u003c/li\u003e\n\u003cli\u003ePrepare materials showing the number of bottles and the condition of their marks.\u003c/li\u003e\n\u003cli\u003eIf proof of purchase is at issue, gather purchase receipts and other relevant materials.\u003c/li\u003e\n\u003cli\u003eUnder the reporting center's report submission menu, select refusal of empty-container returns.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eSubmit online reports through the \u003ca href=\"https://www.cosmo.or.kr/board.es?mid=a30301000000\u0026amp;bid=0010\u0026amp;act=form\"\u003eEmpty-Container Return Refusal Report Form\u003c/a\u003e. After submission, the facts are reviewed and the result is communicated. Filing a report alone does not guarantee payment of a reporting reward.\u003c/p\u003e\n","tags":["Everyday Finance","Container deposit","Resource circularity"],"faqs":[{"question":"Do I have to return empty bottles only to the store where I bought them?","answer":"You can also return them to other stores that sell the same type of products with a deposit. However, other conditions, such as quantity and bottle condition, must also be met."},{"question":"Do I need a purchase receipt for a regular return?","answer":"A purchase receipt is not required for regular returns of at most 30 bottles per day. To qualify for the purchase-location exception for bottles beyond 30, you need proof that you bought them at that store."},{"question":"If I bring more than 30 bottles, can the store refuse all of them?","answer":"Only bottles beyond 30 per day can be refused solely on the basis of quantity. If it is confirmed that you bought them at that store, those excess bottles cannot be refused on the basis of quantity either."},{"question":"Do I have to follow instructions to return empty bottles only on certain days of the week?","answer":"As a rule, bottles that meet the return conditions can be returned during store business hours. If a store refuses returns by accepting them only on specific days of the week or at specific times, you can contact the official reporting center."},{"question":"Can I return bottles of brands that the store does not sell?","answer":"If the store sells the same type of products with a deposit, it cannot refuse a return solely because the brand is different. Check both whether the store sells the same type of product and whether the bottle is eligible for a deposit refund."},{"question":"Can I get a deposit refund for bottles that are broken or missing their labels?","answer":"Returns may be refused if damage, breakage, or contamination makes reuse difficult. A bottle may also be refused if it is not possible to confirm that it carries a deposit."},{"question":"Where do I submit the receipt from a reverse vending machine?","answer":"Present it at the store's customer service desk to receive cash. Check the instructions on the machine and at the store for the refund location."},{"question":"Can a reverse vending machine receipt be used only on the same day?","answer":"The center's guide describes the process for reverse vending machines that the center installs and supports. If the receipt includes the machine number for that store, you can request a deposit refund even after the day you returned the bottles."},{"question":"Do I receive a handling fee in addition to the deposit?","answer":"Consumers receive a refund of the deposit that applies to the bottle. The handling fee is a separate cost paid by producers to wholesalers and retailers."},{"question":"Who should I contact if my return is refused?","answer":"Contact the Resource Circulation Deposit Refund Reporting Center at 1522-0082 or your local city, county, or district office. You can also file a report through the \"Submit a Report\" menu in the online reporting center."}],"sources":[{"url":"https://www.cosmo.or.kr/menu.es?mid=a10201000000","title":"Resource Circulation Deposit Management Center: Empty Container Deposit System and Deposit Amounts by Container Size","type":"data_point"},{"url":"https://www.law.go.kr/LSW//lsInfoP.do?ancYnChk=0\u0026chrClsCd=010202\u0026efYd=20260622\u0026lsiSeq=287435\u0026urlMode=lsInfoP","title":"National Law Information Center: Enforcement Rule of the Act on the Promotion of Saving and Recycling of Resources, effective June 22, 2026","type":"source"},{"url":"https://law.go.kr/LSW/flDownload.do?bylClsCd=110201\u0026flSeq=159546027\u0026gubun=","title":"Enforcement Rule, Attached Table 5: Requirements for Businesses Subject to the Deposit System and Others, amended October 1, 2025","type":"source"},{"url":"https://www.cosmo.or.kr/galleryDownload.es?bid=0003\u0026list_no=453\u0026mid=a10404000000\u0026seq=1","title":"Resource Circulation Deposit Management Center: Empty Container Deposit Guidebook","type":"source"},{"url":"https://www.cosmo.or.kr/singoFaqList.es?mid=a30502000000","title":"Resource Circulation Deposit Refund Reporting Center: FAQ on Using Reverse Vending Machines and Reporting Refusals to Accept Returns","type":"source"},{"url":"https://www.cosmo.or.kr/returnServiceMap.es?mid=a10301000000\u0026srh_tr_category01=0201010000","title":"Resource Circulation Deposit Management Center: Locations of Empty Container Return Collection Points and Reverse Vending Machines","type":"source"},{"url":"https://www.cosmo.or.kr/board.es?mid=a30301000000\u0026bid=0010\u0026act=form","title":"Resource Circulation Deposit Refund Reporting Center: Reporting Refusals to Accept Empty Container Returns","type":"source"},{"url":"https://www.seohae.go.kr/open_content/main/bbs/bbsMsgDetail.do?bcd=faq\u0026msg_seq=84\u0026pgno=20","title":"Local Government FAQ: Can Supermarkets Set Specific Hours for Empty Container Returns?","type":"source"}],"images":[{"id":2079,"url":"https://injoys.com/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MzE5OTEsInB1ciI6ImJsb2JfaWQifX0=--be0f3e8059f6871109e7ab234b199bb7dab2db47/ai-c4f185b9.webp","is_representative":true,"generation_method":"ai_photo","license":"ai_generated","mime_type":"image/webp","width":1536,"height":1024,"translations":{"ko":{"alt":"편의점에서 중년 남성이 직원 앞의 반환 상자에 초록색 빈병을 넣으며 다른 손으로 병이 든 가방을 들고 있다.","caption":"같은 종류의 보증금 포함제품을 판매하는 소매점에서 빈용기를 반환할 수 있습니다.","description":null},"en":{"alt":"A middle-aged man lowers a green bottle into a return crate beside a store clerk, holding a bag of bottles.","caption":"Returns are accepted at retailers that sell the same type of deposit-bearing product.","description":null},"ja":{"alt":"コンビニで中年の男性が、瓶入りのバッグを片手に持ち、店員の前で緑色の空き瓶を回収箱に入れている。","caption":"同じ種類のデポジット対象商品を販売する小売店で空き瓶を返却できます。","description":null},"es":{"alt":"Un hombre coloca una botella verde en una caja ante una empleada de la tienda y lleva una bolsa con más botellas.","caption":"Los envases se pueden devolver en comercios que vendan el mismo tipo de producto sujeto a depósito.","description":null},"id":{"alt":"Pria paruh baya memasukkan botol hijau ke peti di depan pegawai toko sambil membawa tas berisi botol.","caption":"Pengembalian dapat dilakukan di toko yang menjual jenis produk berdeposit yang sama.","description":null},"pt":{"alt":"Um homem coloca uma garrafa verde numa caixa diante de uma funcionária da loja e segura uma sacola com garrafas.","caption":"As embalagens podem ser devolvidas em lojas que vendam o mesmo tipo de produto sujeito a depósito.","description":null},"zh-hant":{"alt":"一名中年男子在便利商店店員面前，將綠色空瓶放入回收箱，另一手提著裝有瓶子的袋子。","caption":"空瓶可退還至販售同類押金制商品的零售商店。","description":null},"de":{"alt":"Ein Mann stellt vor einer Ladenmitarbeiterin eine grüne Flasche in eine Rückgabekiste und hält eine Tasche mit Flaschen.","caption":"Die Rückgabe ist bei Händlern möglich, die dieselbe Art pfandpflichtiger Produkte verkaufen.","description":null}}},{"id":2080,"url":"https://injoys.com/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MzE5OTgsInB1ciI6ImJsb2JfaWQifX0=--b5d2dd36fde1e0f642aaad36e47e678c3d9d9fb4/ai-50a2b4b0.webp","is_representative":false,"generation_method":"ai_semi","license":"ai_generated","mime_type":"image/webp","width":1536,"height":1024,"translations":{"ko":{"alt":"마트 입구에서 자주색 재킷을 입은 여성이 빈병이 든 가방을 메고 무인회수기에 초록색 유리병을 넣는 모습","caption":"무인회수기의 안내에 따라 빈병을 반환하면 보증금을 돌려받을 수 있습니다.","description":null},"en":{"alt":"A woman in a burgundy jacket feeds a green glass bottle into a return machine at a supermarket entrance.","caption":"Follow the automated return instructions to return empty bottles and receive your deposit refund.","description":null},"ja":{"alt":"スーパーの入口で、えんじ色の上着を着た女性が空き瓶入りのバッグを持ち、緑色のガラス瓶を自動回収機に入れている","caption":"自動回収機の案内に従って空き瓶を返却すると、保証金の払い戻しを受けられます。","description":null},"es":{"alt":"Una mujer con chaqueta burdeos introduce una botella verde en una máquina de devolución a la entrada de un supermercado.","caption":"Sigue las instrucciones de devolución automática para devolver las botellas vacías y recuperar el depósito.","description":null},"id":{"alt":"Perempuan berjaket merah marun memasukkan botol kaca hijau ke mesin pengembalian botol di pintu masuk supermarket.","caption":"Ikuti petunjuk pengembalian otomatis untuk mengembalikan botol kosong dan menerima pengembalian uang jaminan.","description":null},"pt":{"alt":"Uma mulher de casaco bordô insere uma garrafa verde numa máquina de devolução à entrada de um supermercado.","caption":"Siga as instruções de devolução automática para devolver as garrafas vazias e receber o reembolso do depósito.","description":null},"zh-hant":{"alt":"一名穿酒紅色外套的女子在超市入口，提著裝有空瓶的袋子，將綠色玻璃瓶放入自動回收機","caption":"依照自動回收機的指示退還空瓶，即可領回押金。","description":null},"de":{"alt":"Eine Frau in weinroter Jacke steckt eine grüne Glasflasche in einen Rückgabeautomaten am Supermarkteingang.","caption":"Befolgen Sie die Hinweise zur automatischen Rückgabe, um leere Flaschen zurückzugeben und Ihr Pfand zu erhalten.","description":null}}}],"published_at":"2026-10-23T21:07:44+09:00","updated_at":"2026-10-23T21:07:44+09:00","license":"cc_by","translation_status":"reviewed","available_locales":["ko","en","ja","es"],"data_locales":["ko","en","ja","es","id","pt","zh-hant","de"],"url":"https://injoys.com/en/articles/empty-bottle-deposit-30-bottle-return-conditions"}