Central City Terminal Ticket Office Hours and Booking

For Honam Line departures from Central City Terminal, confirm your departure terminal, then book through KOBUS. Have your payment method ready to book on the website up to 1 hour before departure. Select a mobile ticket to board without collecting a ticket at the counter.

Facility and booking figures are based on official information accessed on November 9, 2026.

From Booking to Boarding for First-Time Visitors

Look up services for your travel date, then book a ticket departing from Central City. Have your phone ready if you plan to use a mobile ticket. If you plan to buy a ticket at the terminal, check the ticket counter’s opening hours as well.

1. Open “Find Express Bus Times” on the left side of this site. Enter your departure point, destination, and travel date to check schedules and fares.
2. Select Central City as your departure point on KOBUS. Check your destination, date, service class, and seat, then pay.
3. If you selected a mobile ticket, check your ticket in the app. If you need a ticket issued at the terminal, follow the instructions for the ticket counter or self-service ticket machine.
4. Compare your ticket with the electronic departure board at the terminal. Check your destination and departure time, then go to the corresponding boarding gate.
5. Scan your ticket’s QR code at the bus’s E-PASS terminal. Once your ticket has been checked, sit in the seat shown on your ticket.

E-PASS is a terminal used to check tickets on the bus. Paper tickets, home-printed tickets, and mobile tickets are all checked by QR code. Open the ticket screen in your app just before boarding.

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Check the terminal nursing room’s opening hours before your visit.

Central City Terminal Location and Routes

Central City Terminal is at 176 Sinbanpo-ro, Seocho-gu, Seoul. It is operated by Shinsegae Central. Known as the Honam Line terminal, it also serves routes to the Chungcheong region.

Seoul Gyeongbu and Central City have different boarding locations. Assuming they are the same terminal because they are close together can send you the wrong way. Check the departure point printed on your ticket before setting off.

The official overview lists 41 routes. Including intermediate stops, it lists 79. These figures do not represent the number of services available to book on a particular date.

Central City Terminal opened in April 2000. The official overview reports an average of about 700,000 passengers per month, based on tickets issued. It connects to Shinsegae Department Store Gangnam, JW Marriott, and Famille Station.

Getting There by Subway and City Bus

Take subway Line 3, 7, or 9 to Express Bus Terminal Station. Signs direct passengers to Central City Bus Terminal toward Exits 7 and 8. Inside the station, also look for Central City and Honam Line signs.

City bus stops with the same name may serve different directions. Compare stop numbers when planning your route. If you need an elevator, follow the accessibility signs inside the station.

How to Check Schedules and Fares by Service Class

Check the first and last buses and fares using “Find Express Bus Times” on this site. You must specify your travel date to find that day’s services. Before paying, also compare the final fare shown on KOBUS.

The late-night label may appear alongside Standard, Excellent, or Premium. Do not judge the seating type from the late-night label alone. Even for the same destination, compare both the service class and departure time.

2026 Fare Increase and Surcharge Rules

A KOBUS notice announces a 9% increase starting with the first bus on October 1, 2026. The notice was posted on September 22, 2026. Tickets booked before the increase retain the previous fare. However, changes made on or after October 1 are subject to the increased fare.

Late-night and seat-count surcharges are based on Article 9 of the fare adjustment guidelines. The formal title is “Guidelines for Adjusting Fares, Rates, etc. for Passenger Motor Transport Services.” The percentages below are ceilings, not rates automatically applied across all services.

Do not mistake the 30% seat-count surcharge ceiling for a late-night surcharge. Do not add the two percentages together to calculate your ticket price yourself. Check the actual fare for the service you plan to take.

Ticket Counter, Nursing Room, and Waiting Area Hours

The ticket counter is open from 05:00 to 01:00 the next day. On Fridays, weekends, and public holidays, the listed closing time is 02:00 the next day. The nursing room is available from 09:00 to 20:00.

Information on 1st-floor shops is available in the Shinsegae Central terminal guide. Call the terminal information line for detailed storage locker conditions. Do not assume the self-service ticket machines have the same hours as the ticket counter.

Traveling with Infants and Accessibility

The nursing room is for feeding and diaper changes. The official guide describes eligible users as women accompanied by infants. Check its hours and location before visiting.

If you use a wheelchair, check your route through the terminal and the conditions for boarding the bus. Access to the terminal waiting room and eligibility to board a bus are separate matters. For accurate information on boarding assistance, contact the bus operator you plan to use.

Check infant fares and separate-seat requirements with the booking provider. Ask the bus operator about car seat use and stroller storage conditions. Do not book based on unverified assumptions about how many children can travel free or what discount rates apply.

Parking Fees and Conditions for Free Exit

The official parking fee is 1,500 won per 15 minutes. Parking is free if you exit within the first 10 minutes. If you plan to park for an extended period, check the applicable conditions with the parking management office.

(Free only when exiting within the first 10 minutes)

This wording appears in the parking facilities guide on Shinsegae Central’s About page. It does not mean that 10 minutes are deducted from every vehicle’s parking time. Free parking depends on exiting within the first 10 minutes.

The parking management office’s phone number is 02-6282-0550. Check separately whether a bus ticket alone qualifies for a parking discount. For shop-related discounts, also check which parking facilities are covered and the qualifying conditions.

Comparing Website, App, and On-Site Booking

Website bookings are available up to 1 hour before departure. For buses departing sooner, check the mobile app indicated by KOBUS. On-site purchases depend on ticket counter hours and remaining seats.

KOBUS refers to the app as the “express bus mobile app.” Rather than searching only by the app’s name, check KOBUS’s mobile service guide. The integrated express bus booking service is operated by the Korea Express Bus Lines Association.

If seats are available, you may also be able to pay by card through E-PASS and board. Accepted payment methods are transit cards and credit cards. This option is available only when seats remain.

How to Change or Cancel a Ticket

According to KOBUS, a ticket can be changed once, up to 1 hour before departure. There is no change fee. You can change the time, number of tickets, and service class. You cannot change the date.

1. Open your booking details on the website or app where you purchased the ticket. For tickets purchased at the terminal, ask at the ticket counter.
2. Check whether you want to change the time, number of tickets, or service class. Look up available times and seats for the change.
3. To change the date, check the cancellation conditions for your existing ticket. Also look up seats for the new date.
4. If canceling, check the fee and refund amount on the final screen. After processing, check your booking details to confirm completion.

No change fee does not mean there will be no fare difference. Check any fare difference resulting from a service-class change on the payment screen. For tickets booked before a fare increase, you must also check the fare that applies when making a change.

Cancellation Fees by Timing

Cancellation fees are a percentage of the ticket fare. The applicable rate varies by departure-day category and cancellation time. The following table is based on KOBUS’s revised guidance dated May 1, 2025.

The 60% post-departure rate applies from May 1, 2026, to April 30, 2027. From May 1, 2027, a 70% rate applies to the same period after departure. The major holiday period runs from 2 days before Seollal or Chuseok through the following day.

Tickets issued on the day of departure have an exception allowing free cancellation. They must be canceled within 1 hour of issuance. This exception applies only before the bus departs.

Nighttime Use by Situation

At night, check bus departure times and facility hours separately. The nursing room may be closed even when the ticket counter is open. Checking the closing times of the facilities you need first makes it easier to plan your movements.

The ticket counter’s closing time is not the last bus departure time. Look up the last bus for your travel date and destination. Check restaurant and convenience store hours individually as well.

Common Mistakes on a First Visit

Checking your departure terminal and ticket status can reduce travel mix-ups. In particular, do not choose your boarding location based only on the place name “Express Bus Terminal.” Compare the following details on site.

• Do not look for a Central City boarding gate with a Seoul Gyeongbu ticket. First check the departure point printed on your ticket.
• Do not assume there are no routes to the Chungcheong region just because the terminal is called the Honam Line terminal. Look up your destination on the booking screen.
• Do not apply ticket counter hours to the nursing room or restaurants. Check the hours of each facility you need separately.
• Do not read the official route count as the number of departures on a particular date. Specify a date to look up actual services.
• Do not treat a change fee and a fare difference as the same thing. Check the final payment amount before making a change.
• Do not keep using the terminal’s old website address. Check booking channels in Shinsegae Central’s terminal guide.

Contacts Before Your Visit

Contact the terminal about facilities and KOBUS about online booking problems. The parking management office can confirm parking conditions. Having your travel date and departure time ready makes it easier to explain your inquiry.