Injoys
You can request free home pickup of discarded appliances even if you have just 1 kimchi refrigerator. Fixed appliances must be detached before pickup. Have your address and contact details ready, then make a reservation through the official website or by calling 1599-0903. No separate application deadline is listed.
The quantity and operating-hour requirements come from the undated User Guide on the E-순환거버넌스 website.
Conditions for Picking Up a Kimchi Refrigerator on Its Own
A kimchi refrigerator is in the refrigerator category and qualifies for pickup on its own. You do not need to gather other appliances to request pickup. Kimchi refrigerators are listed in the operator’s eligible items guide.
E-순환거버넌스 runs a service that visits homes to collect discarded appliances. You can use it without creating an account. There is no pickup fee. You can check how the service works in the service overview.
Conditions at a Glance
Even if you meet the quantity requirement, you also need to check the appliance’s condition and how it can be moved.
| What you want to put out | Assessment and preparation |
|---|---|
| 1 kimchi refrigerator | You can request pickup on its own |
| Appliance that does not work but is intact | Eligible for pickup whether it works or not |
| Built-in appliance fixed to a cabinet | Must be detached in advance so it is ready for pickup |
| Large refrigerator that can only be moved via stairs | Must be put outside the building or on a ground floor with no stairs |
| Appliance whose original form has been damaged by dismantling or cutting | Not eligible for pickup |
| Refrigerator door only | Individual parts cannot be picked up on their own |
Not working and being damaged are different criteria. An appliance is not excluded simply because it does not work. An appliance with only parts remaining, or one that has been dismantled, needs to be assessed separately. The criteria for different conditions are in the official FAQ.
Before booking collection, check the route out of your home and the conditions for carrying it down stairs.
How to Apply on the Official Website
Apply through “Free Home Pickup Request” on the official website. The reservation process follows the steps below. Children under 14 cannot use the online service.
- Review the consent to use your personal information. Read the purpose of collection and the required fields before continuing.
- Enter the pickup details. Use the actual location where the appliance will be put out.
- Enter the appliances for pickup. Check any other appliances you plan to put out with the kimchi refrigerator.
- Enter your basic details and verify your identity. Have your name, mobile phone number and address ready.
- Check the reservation confirmation and completion screen. Keep your reservation number so you can look it up later.
You can see the steps on the official reservation page. Do not assume the reservation is complete just because you have entered your personal information. Check the final completion screen.
Pickup Days by Area and Phone Support Hours
The days pickup vehicles operate are not necessarily the days pickup is available where you live. The service operates nationwide, but you need to check the schedule for your area separately. The application page does not show a common deadline.
- Open “Reservation Lookup” on the website.
- Under “Check Areas Available for Reservation,” select your province or city, district or county, and neighborhood.
- Check the results and the dates available to select during the reservation process.
- If your area is not listed, call 1599-0903.
Do not assume pickup is unavailable simply because your area is not listed. The official lookup page directs you to contact customer support. Use Check Areas Available for Reservation to check your address.
| Category | Operating hours and days |
|---|---|
| Phone support | Monday through Friday, 08:00~18:00 |
| Phone support lunch break | 12:00~13:00 |
| Phone support closed | Saturday and Sunday, public holidays and substitute holidays, Labor Day, etc. |
| Pickup vehicles operate | Monday through Saturday; available days vary by area |
| Pickup vehicles do not operate | Sunday, public holidays and substitute holidays, Labor Day, etc. |
Even if vehicles operate on Saturday, that does not mean Saturday pickup is available in your area. Closures for public holidays include New Year’s Day and the Lunar New Year and Chuseok holidays. Check the operating details in the User Guide.
The Difference Between Detaching a Built-In Appliance and Dismantling It
A built-in appliance must be detached from its installation so it is ready for pickup. Do not assume the pickup team will detach it on site. Dismantling or cutting the appliance may count as damage to its original form.
Check what removal work is needed based on how the appliance is installed. For a custom-made appliance, describe the model and installation setup to the call center first. If you hire a separate contractor to remove it, confirm the scope of work and cost with that contractor.
| Category | What to check |
|---|---|
| Releasing the installation fixings | Whether the appliance can be separated from where it is installed and moved |
| Dismantling the appliance itself | Whether taking apart the body or components will damage its original form |
| Clearing a route out | Whether the appliance can be moved through the elevator and entrance |
If using an elevator is difficult, discuss where to put the appliance out first. The official FAQ restricts moving large appliances via stairs. Check how the appliance can be moved before trying to move a heavy appliance yourself.
