To find meaning in your work, identify who benefits from the tasks you are responsible for. Deciding what you can change is the starting point for action. You should also examine working conditions that cannot be resolved through mindset alone.
The score ranges are based on Kyocera's 2005 report.
Why Do We Work?
Work is a means of earning a living, as well as a way to gain purpose and relationships. WHO explains that decent work can support a sense of accomplishment. Its functions also include opportunities to participate in a community. WHO explanation of mental health at work
There is no need to feel ashamed of working for a paycheck. You are also under no obligation to feel a calling or enjoyment in every task. If you want to find meaning, start by thinking about the person who uses the result of your work.
| Task | Person who uses the result | Contribution you can verify |
|---|---|---|
| Organizing materials | The colleague responsible for the next task | Whether they can find the information they need |
| Assisting customers | The customer who made the inquiry | Whether they can understand what to do next |
| Inspecting products | The person who uses the product | Whether it meets the established quality standards |
| Handing over work | The person taking over the task | Whether they can understand the current status and remaining work |
This table provides examples for making the meaning of a task more concrete. Ask users how each task actually helps them. Finding invisible contributions must be distinguished from assuming that work is effective.
A worker stops the production line after identifying a quality defect.
What Is Sheepwalking?
Sheepwalking is a term that criticizes following instructions without exercising judgment. Seth Godin also criticized hiring practices and work environments that demand conformity. Organizations that control people through fear are another target of this criticism. Seth Godin's Sheepwalking
It is therefore inaccurate to use the term to classify people who go to work as helpless beings. Following a manual is not itself a problem either. Check whether you understand the purpose of the procedure and can report exceptions.
- Purpose of the task: Identify what decision or action the result will be used for.
- Scope of judgment: Distinguish what you can change on your own.
- Handling exceptions: Record situations that cannot be resolved through existing procedures.
- Improvement proposals: Explain why a change is needed using specific examples.
Do not arbitrarily skip procedures required for safety or quality. If you do not have the authority to make changes, first identify the approval path. Initiative also includes knowing the limits of your own judgment.
Meaning of the Ability, Passion, and Attitude Formula
This multiplication formula is part of Kazuo Inamori's (稲盛和夫) management philosophy for explaining attitudes toward work. Kyocera presents it as a set of behavioral guidelines derived from its founder's experience. It is not presented as a statistical model for calculating income or the probability of success. Origins of the Kyocera Philosophy
The following expression appears in Kyocera's published 「Kyocera Spirit」.
The Result of Work = Effort (Passion) × Ability × Attitude
In other words, it explains the result of work as the product of passion, ability, and attitude. Multiplication is a metaphor showing that the direction of a person's attitude also affects the other factors. It should not be used as a measure for calculating a person's actual worth.
| Factor | Score range in the 2005 report | Role described in the philosophy |
|---|---|---|
| Ability | 0 to 100 points | The capacity to perform work |
| Passion | 0 to 100 points | Effort and enthusiasm toward work |
| Attitude | -100 to +100 points | The direction in which effort and ability are applied |
The score ranges are presented in the 「Kyocera Sustainability Report 2005」. The report assigns both negative and positive values to attitude. This distinction is a philosophical device for reflecting on the direction of one's behavior. Kyocera's 2005 report
Calculation Example
Multiplying hypothetical scores shows only the structure of the formula. Assume an ability score of 50 and a passion score of 100. If the attitude score is +100, the product is +500,000. If only the attitude score is changed to -100, the product becomes -500,000.
This calculated value has no real-world unit such as won or percent. It cannot be interpreted as the probability of beating a genius or as an expected salary. In actual practice, examine how the way you produce results may affect others.
What Does a Self-Igniting Person Mean?
A self-igniting person is a metaphor that compares someone who creates their own motivation to fire. Here, self-igniting means having the quality of catching fire on one's own. The same distinction appears in Kyocera's 「Fire Yourself Up」. Kyocera's explanation of motivation
| Metaphor | Meaning | What to keep in mind when applying it |
|---|---|---|
| Noncombustible | A state of not responding even to external stimulation | Do not assume it is a person's fixed nature |
| Combustible | A state in which motivation arises from an external trigger | Do not regard receiving help as inferior |
| Self-igniting | A state of setting one's own purpose and taking action | Distinguish it from working without rest |
This distinction is not a validated personality test or a medical classification. It also cannot justify labeling an exhausted colleague as a noncombustible person. To use the concept, write down a purpose for your work that you can accept.
For example, do not define the goal of writing a document solely as filling a required length. You can instead use whether the reader can make the next decision as the standard. This application is a suggestion for translating the philosophy into workplace behavior.
The Role of Tribes and Small Communities
Tribes describes communities formed around shared interests or purposes. This meaning can also be found in a Q&A booklet posted on Seth Godin's official website. In the workplace, it can be applied to groups of colleagues trying to solve the same problem. Tribes Q&A booklet
It is difficult to determine whether a community is working based solely on its number of followers. Check whether members can ask each other questions and share experiences. It should not be taken as a guarantee that gathering a certain number of people will lead to success.
If you want to start a community, define its scope in the following order.
- Write the problem you want to solve together in one sentence.
- Ask people experiencing that problem whether they want to participate.
- Choose a space where participants can exchange questions and answers.
- Agree on how to record examples that proved helpful.
- Adjust the scope of operations if the burden of participation grows.
Fear of criticism is not always the reason someone delays getting started. They may lack time or authority. If fear is the obstacle, first show a draft to a trusted colleague. If resources are limited, reducing the scope of execution is more realistic.